FAQs

 Contact Info

I'd love to hear from you! You can email Claire zuvastudio@gmail.com or get in touch via Instagram or Facebook.

 

Can you really touch it? 

Ok so it is touch with care. If you want to give the fibres a little stroke .. go ahead and do it! However, anything too vigorous may cause the fibres to become loose and fall out but a little stroke or fondle now again won't hurt. Also, clean hands are required.

 

Where is my product made?

Everything is made here, by me, Claire in my little house & studio nestled into the Andalucían hills in Southern Spain. 

 

Do you do custom orders and make commission pieces?

Yes! Some pieces are customizable in terms of colour choices but if you have a particular idea in mind then get in touch zuvastudio@gmail.com.

 

Where are the materials sourced?

My aim is to be as environmentally friendly and sustainable as possible. In the future, I hope to develop this even more. All the cotton rope and Tshirt yarn I used has been made from recycled fibres. Other recycled materials include sari ribbons and I like to incorporate some organic yarns and natural fibres such as seaweed yarn into my work. 

 

How much is Postage?

I don't want the postage costs to become a hindrance to postage within Europe (including the UK!!) is Freeeeeee. It may not always be the speediest of services but it will always be with tracking and you will be notified when your product has been dispatched. 

 

Do you take returns?

Yes, I will happily accept returns except on agreed commission and custom pieces. However, you will be responsible for the cost of the postage. Once I have received the item back in one piece, then your refund will be issued.

 

Most Important! A note on pricing

Weaving, embroidery and latch hooking are all slow arts which take time. Also, there are patterns that can be copied or repeated but some of the woven tapestries will be extremely difficult to repeat and therefore will be unique to you. Pricing therefore takes into account uniqueness, time taken to produce (I aim to pay myself the minimum wage!) and cost of the materials. The more special and unique the fibres, obviously will affect quality and cost. However, I also aim to provide a range of styles, sizes and range of prices.